How do I place an order?

You can submit your enquiry through our Order / Enquiry form by selecting your preferred menu, event date, number of guests, and any add-on services. Our team will review your request and provide a customized quotation.

Can I customize my menu?

Yes. Customization is at the heart of our service. We can tailor menus based on dietary needs, event style, and budget requirements.

Will someone guide me through the menu selection?

Absolutely. Our team will recommend suitable menu options and help coordinate your catering requirements to ensure a seamless event.

How far in advance should I place my order?

We recommend placing your order at least 3–5 working days in advance. For large events or peak periods, earlier confirmation is encouraged.

Do you accept last-minute orders?

We will always try our best to accommodate urgent requests, subject to availability.

Is there a minimum order requirement?

Minimum order quantities vary depending on the selected menu collection. Please contact us for details based on your event size.

Do you offer full-day conference catering?

Yes, we provide full-day conference packages that include two tea breaks and one lunch.

Do you provide half-day conference packages?

Yes, our half-day conference catering includes one tea break and one lunch.

Can conference menus be customized?

Yes. We can adjust menus based on dietary requirements, corporate preferences, and event schedules.

Do you provide beverages with conference packages?

Yes, beverage options are included in selected packages and can also be added as extras.

Will the food be delivered hot?

Yes. All food is prepared as close to delivery time as possible and transported in hygienic thermal boxes to ensure it arrives hot and fresh.

Do you deliver to all locations?

We deliver to most areas. Delivery fees may vary depending on the location and event size.

What time will the food arrive?

We schedule deliveries based on your event start time. Our team maintains a strong punctuality record, with 99% of deliveries arriving on time.

Do you provide setup services?

Yes, setup services, staff, and equipment can be arranged as add-ons.

Can you cater for dietary requirements?

Yes. We accommodate Vegetarian, Vegan, Gluten-Free, and other dietary needs upon request.

Do you provide catering staff?

Yes, service staff can be arranged depending on your event requirements.

Do you provide equipment and furniture?

Yes. Tables, buffet setups, warmers, and other equipment can be included as add-on services.

Can you handle large-scale events?

Yes. We cater for both small gatherings and large multi-faceted events including seminars, corporate functions, and celebrations.